Risk Assessment — Wacky Playland

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Hazard Area	Risk	Existing Controls	Likelihood	Severity	Score	Further Action
Children's Soft Play	Users falling over during activity. Potential injuries may occur such as bruises, sprains, cuts, fractures, head injury.	Adults to supervise children at all times. Main play areas padded and carpeted or non-slip surfaced. Wet floor signs displayed when cleaning in progress.	5	1	5	Staff to reinforce the policies shown in these documents when needed.
Children's Soft Play, Role Play Areas	Falls from play equipment or general equipment. Potential injuries may occur such as bruises, sprains, cuts, fractures, head injury.	Adults to supervise children at all times. Abide by recommended age restrictions displayed on equipment. Follow rules of play at all times. Ensure all soft play stairs/steps have padded mats at the base and netting on the sides. Do not allow children to climb on the soft play externals or furniture.	2	5	10	Staff to reinforce the policies shown in these documents when needed.
Children's Soft Play	Over enthusiastic participants.	Responsible person supervising at all times. Throwing equipment is NOT PERMITTED UNDER ANY CIRCUMSTANCES or climbing on the equipment externals or toys if stacked up.	3	2	6	Signs clearly displayed for rules of play. Staff to reinforce the policies shown in these documents when needed.
Children's Soft Play	Danger of unnecessary injury.	Ensure that no one with a history of back/neck problems, heart conditions, anyone who is feeling unwell, or suffering the effects of alcohol or drugs does NOT use any equipment at any time. This also includes pregnant women.	2	5	10	Educate customers to follow the full terms and conditions through booking confirmation emails and our website as well as the rules of play.
Children's Soft Play	Overcrowding of equipment.	Ensure that users have plenty of room in and around the play equipment. Do not surpass the maximum capacity recommended by the soft play structure. Our booking system restricts numbers well below this capacity. Limit the age of users to 10 years old. Ensure a responsible person is supervising at all times.	2	3	6	Staff to reinforce these documents and online booking to always limit to capacity.
Children's Soft Play, Role Play and Sensory Room	Larger participants colliding with smaller participants.	Responsible person supervising at all times ensuring participants are placed in age appropriate areas for play. Discourage "rough play" at all times.	2	5	10	Educate customers to follow the full terms and conditions as well as the rules of play. Reinforce the policies shown in these documents.
Children's Role Play and Soft Play	Injury from thrown or fallen object (e.g. a toy thrown down a slide).	Parental supervision required at all times. Toys are not permitted to be taken into the soft play structure. All role play and sensory toys must remain in their designated gated areas. All "rough play" and throwing of toys to be discouraged.	3	3	9	Staff to reinforce policy by showing rules of play on signs and on the Wacky Playland website.
Children's Soft Play, Role Play and Sensory Room	Injury through lack of supervision.	Staff to enforce safety rules by speaking to children and parents when necessary. Customers may be removed if they do not follow the policies and rules of play.	2	5	10	Display rules of play clearly around the unit and on the Wacky Playland website.
Café Area	Exposure to chemicals.	All cleaning chemicals to be stored in a cupboard behind the café bar, fitted with a bolt to secure. Majority of cleaning done during clean-down sessions when no customers are present. Staff must not leave chemicals unattended. No harsh chemicals used when the public are present.	2	4	8	Staff to follow these policies.
Café Area	Injury through burns and scalds.	Hand wash basins in toilet area restricted to lower temperature water. Staff advise caution when serving hot food. Adults to supervise children at all times. No drinks to be taken through play area. No smoking in any area. Report any hazards to staff immediately.	2	4	8	Adults and staff to warn children of hot drink hazard and advise no running in eating areas. Call 999 for severe injuries.
Children's Soft Play, Role Play and Sensory Room	Choking.	No food, drinks, chewing gum, balloons, silly string or alike to be allowed on or near the soft play. Parental supervision required at all times. Ensure there are no toys small enough to pose a significant choking hazard. Check all areas daily for broken toys.	2	5	10	Educate customers to follow the full terms and conditions as well as the rules of play. Ensure any broken toys are removed immediately.
Children's Soft Play, Role Play and Sensory Room	Injury through third party items or spectators.	No loose objects to be taken into the soft play, role play or sensory room areas. Shoes to be removed to enter all areas.	3	3	9	Educate customers on the rules of play and terms and conditions when visiting and on the Wacky Playland website.
Entire Unit	Danger of fire.	No smoking, no sparkler candles. When lighting birthday candles do not move the cake and ask everyone to remain still where possible. Kitchen fitted to fire safety regulations to contain a fire for as long as possible.	1	5	5	Educate customers to follow the full terms and conditions. Staff trained to evacuate customers in an emergency. Fire safety systems and extinguishers checked regularly.
Children's Soft Play	Emergency.	In the event that someone is seriously injured, DO NOT move the individual. Remove all users from the equipment and dial 999 immediately.	1	5	5	Assist first/emergency aiders and clearly log the incident in the book provided upon arrival after the incident.
Café Area	Food safety and allergic reactions.	Senior kitchen staff hold current food hygiene certificates. All food freshly prepared on the premises. Kitchen management procedures in place for all food purchased, prepared and stored. Special dietary requirements and food allergies catered for. Signs displayed asking customers to inform staff of any food allergies. No outside food is permitted unless agreed.	1	1	1	Educate customers to notify staff of any dietary requirements or food allergies. Train staff on allergy awareness and implement measures to reduce cross contamination where possible.