Rules of Play

ALL children MUST be supervised at all times by a responsible adult or carer who MUST remain within the building at all times. Management reserves the right to refuse admission at their discretion.

Adults are fully responsible for: supervising their children at all times; ensuring children use the equipment safely; and explaining and enforcing the rules of play with their children.

Socks must be worn by everyone on the playframe. Grip socks are available to purchase at reception.

Do not stand, climb, walk, run, or stop midway down the slides. Do not play in front of or at the bottom of the slides.

Do not climb on the netting or play frame. Climbing on external structures, fences, or furniture is not allowed.

No wrestling, tackling, or shoving at either area. Bullying, fighting, or disruptive behaviour will not be tolerated and may result in removal.

Over-4s must not play in the toddler area. Age zones are in place for the safety and enjoyment of all visitors.

Remove sharp objects, valuables, ties, or neck cords before entering the playframe. Secure glasses if needed. Wear long-sleeved tops and trousers to minimise friction burns on slides.

Sick children or those with recent injuries should not visit Wacky Playland until 48 hours after recovery.

Children playing in the role play section must be closely supervised at all times and must not damage the equipment or toys.

Chewing gum and toys are prohibited within the playframe.

External food or drinks are not allowed in the centre. Complimentary water and a café service are available. For allergies, inform us when ordering as we accommodate dietary needs.

Food and drinks must be consumed at the tables. They are strictly prohibited in the playframe.

No smoking, vaping, or use of e-cigarettes is permitted anywhere on-site.

Each play session is 90 minutes. Arrive and leave promptly to allow sanitation between sessions. During busy periods, please arrive at your booked time to enjoy the full session.

Ensure children use the toilets and wash their hands before entering the playframe. Supervise them in the toilets as needed.

CCTV is in operation for the safety of staff and visitors. Footage is used solely for security purposes.

All accidents or spillages should be reported immediately to staff to ensure swift handling.

Wacky Playland is not liable for lost items. Items are left at the owner's risk. A lost property box is available, but recovery is not guaranteed.

No refunds are given for unattended bookings or booking errors. However, we're happy to reschedule with at least 24 hours' notice.

A non-refundable deposit is required at booking. Changes or cancellations require at least 24 hours' notice. Party bookings can only be rescheduled once. Deposits remain non-refundable.

Confirm guest numbers the week before. Payment is due on arrival for confirmed guest numbers. Arrive no more than 15 minutes early and bring a guest list. Party areas are auto-allocated; specific requests cannot be guaranteed.

Cakes brought in must comply with Natasha's Law. Party poppers, confetti cannons, silly string, and piñatas are not allowed. For mascots or entertainers, provide advance notice and valid insurance.

Organisers are responsible for food safety and allergen management. A non-refundable £50 deposit is required at booking, with the balance payable on the day. Food must remain in designated areas and is prohibited in play zones. You must provide all necessary tableware and cleaning supplies. Use of Wacky Playland's kitchen is not permitted.

For further assistance or specific enquiries, please contact a member of our team. We aim to make every visit to Wacky Playland safe, enjoyable, and unforgettable!