How do I get the digital invitations?

Email info@wackyplayland.co.uk with your child's name, age, and the RSVP contact name and number, and Wacky Playland will send the digital invitation over.

What is the maximum number of children for a party?

Bronze and Silver parties can host up to 27 children so everyone fits in the party room. Gold exclusive parties can host up to 53 children.

What add-ons do you offer?

There are plenty of extras available, including mascot hire, character visits, dessert platters, sandwiches, fruit platters and hot food for adults. The most popular extras start from around £25, with mascot and character options from higher price points.

I've booked a party, what happens next?

After booking, you'll receive a confirmation email. If you want digital invitations or add-ons, email the team. Around a week before the party they'll check whether you'd like anything else added and ask about allergies. Final child numbers and the remaining balance are confirmed 48 hours before the party.

When is the rest of the payment due?

The remaining balance is due 48 hours before the party, once final child numbers have been confirmed.

Can we bring our own food and drink for party guests?

Usually no, because add-on platters and the cafe bar are available for food, drinks and snacks. Birthday cake, cupcakes and party favours are still fine to bring.

Can we do self-catering instead?

Yes. Self-catering is allowed, but the general hire price stays the same and food is not provided by the venue.

What food is included with hot food?

Each child gets chicken nuggets, a mini sausage roll, a mini pizza, skin-on fries, cucumber and carrot sticks, plus bowls of crisps to share. Unlimited squash and water are included too. Silver packages also include a cupcake per child, and Gold packages include a cupcake per child plus a biscuit platter.

What food is included in the cold food Bronze package?

Each child receives a sandwich choice, crisps, a mini sausage roll, and cucumber and carrot sticks. Cupcakes are also included for Bronze and Silver packages.

Can I arrive early to decorate?

Yes. Party parents can arrive around 15 to 20 minutes early, although the team may still be cleaning up from the previous session when you arrive.

Do you cater for allergies or dietary requirements?

Yes. Contact the team to discuss specific requirements. They can cater for up to four children with dietary needs at no extra charge. Beyond that there is an extra charge of £1 per child.

Do babies count in the child numbers?

No. If they are not eating the party food, they do not need to be included in the child count.

Can we open a drinks tab for parents?

Yes. You can ask for a drinks or snacks tab for parents, and the team can restrict it however you'd like, for example tea and coffee only or a set spending cap.

What if extra children turn up on the day?

Gold parties usually have more flexibility for extra children to play, although extra party food may not be available at short notice. For Bronze and Silver parties, especially at weekends, there may only be room for one or two extra children if the centre is fully booked. The team will always try their best to help where they can.

Do decorations come included?

Pastel plates, cups and cutlery are provided, and plain napkins are available for cake time. Themed decor sets such as banners, table covers, cut-outs and helium balloons can be hired separately, with options including themes like Bluey, Disney Princess, Marvel, Gabby's Dollhouse and Peppa Pig.